Employee insight is the way toward a winning corporate culture
I’m often asked how to build a winning corporate culture. If I could answer this question in a simple and unambiguous way, I would hardly be sitting in a half-empty bus, on my way to work and an IKEA desk to write this blog.
Every employee is a human being
It is a generally accepted truth that customer understanding is essential for managing customer loyalty. And that loyal customers will be the ones generating the best result for the company.
Do you understand talent? #employeeinsight
Talent – this can be absolutely anyone – is an individual and wants to be met as such. If we do not understand what this person sees as significant, we cannot create a meaningful workplace for them.
Feedback is a gift
There are moments when even the most quick-witted person goes silent. This happened to me in June, when Otaverkko’s new Service Director Lenni gave us feedback on Siqni.