Wait, so you don’t offer pulse surveys?
Correct.

I’m often asked how one builds a winning company culture. There is no perfect answer to this question (at least not one that can be summarized in a blog post), but let me attempt a few answers and point out a few problems with this question.

It is a generally accepted truth that customer insight is essential for managing customer loyalty, and that loyal customers will be the ones who generate the best result for a company.

A talent – this can be absolutely anyone – is an individual and someone who wants to be met as such. If we do not understand what this person sees as significant, we cannot create a meaningful workplace for them.